Shipping Policy

Shipping Policy - The Classic Chappal

At The Classic Chappal, we want you to enjoy your shopping experience from the moment you place your order until your chappals arrive at your doorstep. We are committed to offering efficient and reliable shipping services throughout Pakistan.

1. Shipping Areas

We currently offer shipping across all major cities and towns within Pakistan. Whether you're in Karachi, Lahore, Islamabad, or any other location, we’ve got you covered!

2. Shipping Charges

Shipping charges are calculated based on your location and order size. You will be notified of the exact shipping cost at checkout before you confirm your order.

  • Free Shipping: We offer free shipping on orders over [X amount] within Pakistan.
  • Standard Shipping Fees: For orders under the minimum amount, a nominal shipping fee will be applied based on your delivery address.

3. Delivery Time

We strive to deliver your order as quickly as possible. The estimated delivery time is:

  • Local Delivery (within major cities): 3-5 business days.
  • Remote Areas: 5-7 business days.

Please note that delivery times may vary depending on factors like your location, product availability, and external factors such as public holidays or weather conditions.

4. Order Processing

Orders are processed Monday through Friday, excluding public holidays. Once your order is placed, it will be processed within 1-2 business days. After processing, you will receive an email or SMS with tracking details so you can monitor your order's progress.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for all orders within Pakistan. This means you can pay with cash when your order arrives at your doorstep.

6. Packaging

We take great care in packaging your chappals securely to ensure they arrive in perfect condition. Your order will be packed in a durable and eco-friendly package to ensure that your chappals are protected during transit.

7. Tracking Your Order

Once your order is shipped, we will send you a tracking number via email or SMS. You can use this tracking number to check the status of your delivery through the courier’s website or by contacting our customer service team.

8. Shipping Delays

While we work hard to ensure timely delivery, there may be occasional delays due to unforeseen circumstances like weather disruptions or high demand during peak seasons. We will always inform you if there is any significant delay in shipping your order.

9. Incorrect or Incomplete Addresses

Please make sure your shipping address is correct and complete when placing an order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer. Additional charges may apply for reshipping if an address mistake is made.

10. Customer Support

If you have any questions about shipping, need help with tracking, or have any other concerns, feel free to contact us at [email address] or call us at [phone number]. Our customer service team is here to assist you!